Shipping & Delivery Policy

We are committed to delivering your orders safely, securely, and on time. Our shipping process is designed to provide a smooth and convenient shopping experience, ensuring your selected products reach your doorstep with care.

1. Delivery Coverage

We provide product delivery across available locations in Bangladesh. Delivery availability may depend on your area and the selected products.

2. Delivery Time

Estimated delivery time may vary depending on your location, product availability, and courier service.

Inside Dhaka: 1–3 working days.

Outside Dhaka: 2–5 working days.

Remote Areas: Additional time may be required.

3. Shipping Charges

Delivery charges may vary depending on the delivery location, order size, product weight, and courier service. Applicable shipping charges will be displayed during checkout.

4. Order Processing

After receiving your order, our team will verify the order information and prepare the products for shipment. You may receive a confirmation call or SMS before dispatch.

5. Order Tracking

Once your order is dispatched, you can check its status through the Order Tracking option on our website or contact our support team for assistance.

6. Delivery Guidelines

Please provide a correct and complete delivery address.

Ensure your mobile number is active and reachable.

Keep your phone available during the expected delivery period.

Check your package upon receiving it.

Delivery may be delayed due to weather, holidays, or unexpected circumstances.

7. Failed Delivery

If delivery cannot be completed due to an incorrect address, unavailable recipient, or unreachable phone number, our delivery team may contact you to arrange another delivery attempt.

8. Damaged or Missing Products

If you receive a damaged, incorrect, or incomplete order, please contact our support team as soon as possible with your order ID and relevant photographs.

Need Shipping Assistance?

For any questions regarding delivery charges, shipping status, or delivery-related issues, please contact our customer support team. We are always happy to assist you.